Contact Us

Sunday – Thursday

09:00 AM – 05:00 PM

Saturday

10:00 AM – 02:00 PM

Working Hours

Inquiries are usually responded to within 24–48 business hours. We strive to reply as quickly as possible.

You can contact trainers by sending an email to the education department, mentioning the trainer’s name and the course. Your message will then be forwarded to them.

We provide an emergency response system outside working hours via email at @iba-academy. You will receive a reply as soon as possible.

Yes, you can visit the academy during the working hours mentioned above. It is recommended to schedule an appointment in advance for educational consultation visits.

•How long does it take to get a response to my inquiry?

•How can I get in touch with a specific trainer?

•Can I visit the academy in person?

•Do you offer customer service outside working hours?

Frequently Asked Questions (FAQ)